1. Introduction
SpeedyBanner.com, operated by Lexington Sign & Graphics LLC ("we," "us," or "our"), is committed to protecting the privacy of our customers. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or place an order with us. By using our site or services, you agree to the practices described in this policy.
2. Information We Collect
We collect several types of information in connection with your use of our website and services:
- Personal Information: Name, shipping address, billing address, email address, and phone number provided when placing an order or contacting us.
- Transactional Information: Details of purchases, payment method type, and order history. We do not store full credit card numbers โ payment processing is handled by our secure third-party payment processor.
- User-Generated Content: Artwork, images, text, logos, or other content you upload or submit to create your custom products.
- Technical Data: IP address, browser type, device information, pages visited, time zone, and referring URLs collected automatically when you use our site.
3. How We Use Your Information
We use the information we collect to:
- Process, produce, and ship your orders
- Communicate with you about your order status and any questions
- Send promotional emails or offers (only with your consent โ you may opt out at any time)
- Improve our website, products, and customer experience
- Comply with applicable laws and legal obligations
- Detect and prevent fraud or unauthorized activity
4. Disclosure of Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information with trusted third-party service providers solely to the extent necessary to fulfill your order or operate our business, including:
- Payment processors (for secure transaction handling)
- Shipping carriers (FedEx and others) to deliver your order
- Email service providers for order confirmations and communications
- Analytics platforms to help us understand site usage
We may also disclose your information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of SpeedyBanner.com, our customers, or others.
5. Security
We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. All payment information is transmitted using Secure Socket Layer (SSL) encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Our website uses cookies โ small text files stored on your device โ to recognize returning visitors, maintain your session, remember cart contents, and improve website performance. You may disable cookies in your browser settings, but doing so may limit some site functionality.
7. Third-Party Links
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policy of any site you visit.
8. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information, subject to legal retention requirements
- Opt out of promotional communications at any time by contacting us or using the unsubscribe link in any email
To exercise any of these rights, please contact us using the information below.
9. Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
10. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the Commonwealth of Kentucky, without regard to its conflict of law provisions.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services following any changes constitutes your acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
SpeedyBanner.com / Lexington Sign & Graphics LLC
Lexington, Kentucky
๐ (347) 4-BANNER
โ๏ธ info@speedybanner.com